Esport MatrixContact
Questions, bug reports and takedown requests all reach the same inbox. We answer in Norwegian or English, usually within a couple of working days.
contact@esportmatrix.com
Company
OMD AS
Torstein Rafgård
Postal address
Frøyas gate 15
Postboks 1165 Sentrum
0107 Oslo, Norway
Response time
One to three working days. There is no phone line and no live chat.
What to include
The page
Tell us which page or which of the two games the problem happened on. That alone solves most reports.
The browser
Browser name and version, and whether you were in a private window, helps us reproduce it quickly.
What you saw
A sentence describing what happened and what you expected instead. A screenshot is welcome but not required.
What we cannot help with
No accounts to recover
There are no accounts on this site, only a player name saved in your own browser. If it is gone, it is gone — we hold no copy and cannot restore one.
The same applies to fun coins and tiers. They live on your device and nowhere else.
No real-money matters
We are not a gambling operator, we take no wagers and we pay nothing out. If you are looking for a licensed operator, this is not one and we cannot refer you to one.
Fun coins have no value and cannot be compensated for under any circumstances.
Answered already?
Is there an entry fee for the ladder?
No. Esport Matrix has no payment system of any kind. There is no entry fee, no season pass and no cosmetic store — the ladder is free to enter and always will be.
Does my rank ever decay?
No. Ranks only move upward as experience accumulates. Leave for six months and you come back at exactly the rank you left at.
Do the two titles share a rank?
Yes. Experience earned in Outlaw Arena and Matrix 777 feeds the same ladder, so rounds in either title move the same rank.
Can I play against other people?
Not directly. Both titles are single-player rounds against the random number generator, and there is no shared leaderboard that publishes names.
Esport Matrix
Enter the ladder
OMD AS
Torstein Rafgård
Frøyas gate 15
Postboks 1165 Sentrum
0107 Oslo, Norway
Contact: contact@esportmatrix.com
Esport Matrix is a free-to-play social game made for entertainment only. The games use no real money, sell nothing, and award no prizes of monetary value. You must be 18 or over to play.